Refund Policy — GlancePro 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You'll also need the receipt or proof of purchase (your order confirmation email is sufficient).

To start a return, contact us at support@tryglancepro.com with your order number and the reason for your return. We will respond within 24–48 hours with instructions and the return address for your order. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@tryglancepro.com.

Damages and issues. Please inspect your order upon delivery. If your item arrives defective, damaged, or incorrect, contact us at support@tryglancepro.com within 7 days of delivery, including photos or a short video of the item and its packaging. This documentation is required to process your claim. Once verified, we will cover all costs: a prepaid return label where required, and a free replacement or a full refund — whichever you prefer. Please keep the product and its original packaging until your claim is resolved.

Return shipping costs For returns not caused by our error (for example, change of mind), the customer is responsible for return shipping costs. Original shipping charges, if any, are non-refundable in these cases.

Exceptions / non-returnable items Gift cards are non-returnable. All GlancePro products are covered by our 30-day return policy, including items purchased at a discounted or promotional price. Please get in touch if you have questions or concerns about your specific item.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we've approved your return, please contact us at support@tryglancepro.com.